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The service department of Aleko Machinery LLC is a multidisciplinary technical service with many years of experience.
The service includes several divisions: service engineers, design department, production engineering services department, spare parts sales department, leading specialists of the sales department. The company's employees provide services for such areas as:
- equipment for the production of polyethylene film and bags;
- equipment for polymer recycling;
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equipment for the production of PP bags, big bags, PP/PET packaging tape, laminating machines etc.
All service employees are trained and have experience in polymer production, they have not only theoretical, but also practical knowledge to help our customers, both on complex issues and on equipment improvement and modernization.
Our own spare parts warehouse and established supplies from our regular partners guarantee the shortest possible downtime in case of equipment breakdown.
- testing of equipment at our production base according to customers' specifications;
- development of formula for production of multilayer and monolayer PE films
- training at the existing industry;
- modernization of existing extrusion lines of other manufacturers at the industries of our clients;
- technological assistance on polymer processing modes, use of secondary raw materials, chalk additives and other ways to reduce production costs;
- visit of our technical specialists;
- consulting customers on the operation, maintenance and repair of equipment, including online-consulting;
- joint work with the customer to prepare the premises for the upcoming installation of new equipment;
- a full range of adjustment supervision, including extensive briefing and trial joint batches of products on new equipment;
- warranty maintenance;
- post-warranty maintenance;
- supply and sale of spare parts and components.
If you have any questions or suggestions for improving our service support, let us know by writing to: service@polimerexpert.ru.
